After Sales Service


When you buy from us, we promise that you’ll get a lot more than you pay for
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Your new motorhome or caravan may be a long way from the factory in Germany but help is just down the road. You can be confident that there will always be someone at the end of the phone pleased to hear from you and ready to assist. Our commitment to your satisfaction is unwavering.

SmartRV European Service Centres

Our SmartRV Service Centres in Auckland and Christchurch are fully geared up to service all European motorhomes and caravans up to 10 metres long. We offer a full range of services including annual servicing, WOF and COF compliance, cambelt replacement, water tightness test, sales and fitting of motorhome appliances, tyres and more. 

For more information call us on 0800 007 627.

Accessories and Up-spec’ing

Whether it’s an awning, solar panels, or the latest and greatest in multimedia, we can source and fit a wide range of accessories to your motorhome or caravan. Talk to the people who know your motorhome or caravan best about enhancing your home on wheels.

Spare Parts

Our Service Centre carries an extensive inventory of genuine Bürstner spare parts. That’s because its biggest customer, Wilderness Motorhomes, relies on us to keep their fleet of 100 plus Bürstner motorhomes on the road 365 days a year. And if we don’t have it in stock, we get it from the factory in Germany in as little as one week or at most, three weeks. Our fully trained technicians can fit your new part or ship it to your town for fitting.

The experienced After Sales team will not only source any new or replacement parts you need but offer you sound advice to reduce the cost of your repairs and maintenance. They care as much about your motorhome or caravan as you do!

Fiat Service

All Bürstner motorhomes are powered by Fiat Ducato, Europe’s most popular motorhome base. Fiat New Zealand has an extensive network of dealers with full service centres across the country. So when your next motorhome service is due, call your nearest Fiat dealer.
Location Fiat Dealer Address Phone
Northland Water Street Motors 44 Water St, Whangarei 09 438 1197
Auckland Andrew Simms European 500 Broadway, Newmarket 09 523 1939
Auckland Italian Auto Centre 23 Saleyards Rd, Otahuhu 09 276 6957
Auckland Simon Lucas European Cnr Wairau & Target Road, Glenfield 09 444 8144
Hamilton Carspot 59 Commerce St, Frankton 0800 924 817
07 847 0511
Tauranga Bay Automotive 43 Glasgow St 07 571 0623
Hastings Hawkes Bay European 909 Karamu Rd, Mayfair 06 870 3415
Wanganui Watkins Motors 300 Saint Hills St 06 349 1122
Palmerston North Palmerston North Eurocars 4 Carroll St 06 356 6363
Wellington GT Continental 38 Kent Tce 04 381 3000
Christchurch Euromarque Cnr Durham & St Asaph Streets 0800 88 100
03 366 0229
Dunedin Cooke Howlison 451 Andersons Bay Rd 03 466 4480


I would like to comment on the service I have experienced at SmartRV. John, Nandor and the rest of the team have gone far and beyond any after sales service I have experienced.

Wally, Ruakaka

Learn more about…

The Bürstner Brand

The Bürstner Brand

Motorhomes For Sale

Motorhomes for sale

Caravans For Sale

Caravans for sale