Our Team

At SmartRV our team of friendly, talented RV experts love talking about motorhomes. If you're considering buying your first motorhome, upgrading your current one or even if you're just curious and wondering whether the motorhoming lifestyle is right for you, contact us - we'll be happy to share our passion for motorhomes with you and give you our advice and tips on how to find the perfect motorhome to live your dream lifestyle.

Sales Team

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Mark Baker – Head of Motorhome Sales (Auckland)

Mark joined SmartRV in November 2017 after a career spanning sales, management and commercial real estate. He worked initially in the Auckland Sales team before taking on the Head of Sales role at SmartRV in August 2018. Mark is excited to offer customers a range of motorhomes selected to suit the Kiwi lifestyle from leading brands Carado, Bürstner and HYMER. He says the Sales teams in Auckland and Christchurch also pride themselves on delivering world-class customer service. “There’s a genuine drive to give people an unforgettable experience. The focus is to make sure that we do everything possible to make sure that the customer loves their vehicle. And the After-Sales care is remarkable – you really do become part of a family.”

Top motorhome spot: Tapotupotu Bay, Cape Reinga.
Email: mark.baker@smartrv.co.nz

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Rob Ibbetson – Sales (Christchurch)

Rob has a background in building and real estate and started with SmartRV in November 2017. Hailing from Gloucester in the UK, he arrived in New Zealand six years ago and spent the first two years travelling the country. He loves SmartRV’s positive environment and being involved in such an exciting lifestyle purchase for customers. “It’s great to be part of that process and the journey towards that whole lifestyle change. I’m able to help people live their dreams as well as take the opportunity to keep discovering and exploring New Zealand for myself.”

Top motorhome spot: Still discovering!
Email: rob.ibbetson@smartrv.co.nz

After Sales Team

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Andrew Philip – After Sales Manager (Auckland)

Andrew joined After Sales at SmartRV in mid-2016 after running his own travel agency in Cape Town. He was promoted to After Sales Manager in early 2018 and now looks after the teams in the Auckland and Christchurch sales centres. Motorhoming is a lifestyle close to Andrew’s heart as caravanning was a big part of his childhood; he then had two of his own in South Africa and his parents are onto their third motorhome. Andrew enjoys the satisfaction he gets from making customers genuinely happy and believes it is the service levels at SmartRV that set it apart in the industry. “We maintain a very high standard and can arrange assistance almost anywhere. We offer efficient customer solutions with the friendly service we are known for.”

Top motorhome spot: The revamped park at Muriwai, or at Hot Water Beach.
Email: aftersales@smartrv.co.nz

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Nandor Koekeny – After Sales Representative (Auckland)

Nandor joined SmartRV’s After Sales team four years ago after getting to know the company through his previous role with SmartRV’s supplier of professional vehicle cleaning products. He says the service customers receive after purchasing their motorhome is what sets SmartRV apart in the industry. “We all work really hard on our back-up service and goal of delivering customers’ dream motorhome lifestyle.”

Top motorhome spot: Rotorua in winter. (“Hot pools, nice and quiet and just a short drive from Auckland. You can’t go wrong with that.”)
Email: aftersales@smartrv.co.nz

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Clinton Braun – After Sales Representative (Christchurch)

Clinton came to New Zealand from South Africa after a long career in the car industry with GM Motors and Ford, and has been with SmartRV since early 2016. He relishes the challenges his role can sometimes present. “I'm a problem solver. Any issue that we as a Christchurch team can get sorted as quickly as possible is a massive victory. I love the appreciation people have for us getting them back on the road to enjoy their time away in their motorhome. It's not a job to us and the customers can see that every time they deal with us.”

Top motorhome spot: Lake Tekapo and Hanmer Springs.
Email: aftersales@smartrv.co.nz

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Andre Witzel – After Sales Representative (Auckland)

Andre has a background in logistics management which stands him in good stead for helping customers in his after-sales role at SmartRV, which he has been in since June 2017. Originally from Germany, Andre arrived in New Zealand with his partner in March 2017 and the pair spent five weeks travelling the length and breadth of the country in a motorhome, covering 7,000 km. Andre says he loves the connection with people that his role offers. “It is a privilege working here as it makes you feel special and I am proud to feel part of a real family. At our Service Centre we strive to get you what you need - no matter if it is a special part or any extra or accessory - we aim for your best solution.”

Top motorhome spot: Matauri Bay in the Far North.
Email: aftersales@smartrv.co.nz